Privacy Policy
Your Privacy Matters
We collect only the information necessary to provide our services. We never sell your personal information to third parties.
Your trust is as important as your education.
At GyanHub, education begins with trust. Every learner, educator, and professional deserves complete transparency in how their information is handled.
We collect only what is necessary to provide meaningful educational experiences and protect your privacy with the same care we bring to every course we create. This policy explains what information we collect, why we collect it, and how we protect it under the Privacy Act, 2075 (2018) of Nepal.
Information We Collect
What we gather to improve your experience
Personal Details
Name, email, and location to match you with local opportunities.
Academic Info
Qualifications and subjects of expertise for tutor profiles.
Usage Data
Search preferences and course views to personalize content.
Security Data
Login timestamps and device data to prevent fraud.
How We Use Your Data
Purpose and application
We only use your data to facilitate and improve our educational services. We never use it for obscure tracking or invasive profiling. Your information helps us:
- Connect students with the most relevant and qualified tutors.
- Display professional profiles to users actively seeking specific services.
- Provide personalized recommendations for skill-based training.
- Communicate regarding updates, opportunities, or customer support.
Data Security
How we protect you
We implement robust, industry-standard digital security measures to protect your personal information against unauthorized access, alteration, or disclosure.
End-to-End Encryption
All data transmitted is encrypted using TLS 1.3.
Secure Servers
Hosted on enterprise-grade, compliant cloud infrastructure.
Strict Access Control
Only authorized personnel can access sensitive systems.
Regular Monitoring
24/7 security scanning for vulnerabilities and threats.
Your Rights & Control
You are in the driver's seat
Complete Control
You have the right to view, update, correct, or permanently delete your account and personal information from our database at any time. If you wish to execute a data deletion request, simply reach out to our privacy team.
Frequently Asked Questions
Yes. You can request account deletion from your profile settings or by contacting support. We will erase your personal data within 30 days.
We use essential cookies to keep you logged in and analytics cookies to improve our platform. You can manage these preferences in your browser.
No. All transactions are processed securely through certified third-party payment gateways. GyanHub does not store your credit card or bank details.
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